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Customer Stories for Norwegian Spirit

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Customer Stories for Norwegian Spirit

Story 81 for Norwegian Spirit
Written byNerren
April 5, 2011
Our trip
We were on the Spirit mar. 27-Apr 3. The trip was wonderful. We stayed in cabin 9632. We had two excursions one in Costa Maya at chococcoben ruins and then we did the Tulum tour. I got way over heated in costa Maya. We had mayan guides for both. Though they both had something to sell you. The first one had 4 pitches. I had a heat rash on my face till I got home. At Roatan we made that a beach day it was fun. We did get ripped off in Costa Maya at a humidor (cigar store). The man tried to max out our credit card. I think we got it stopped. at Belize we just walked around and visited the museum which was being renovated. Sea days we played bingo and basically being lazy. When we arrived back in New Orleans we were the fifth people off customs was a breeze.
9 of 10 found this story helpful.
Story 82 for Norwegian Spirit
Written byCruiseFamily6
Location:Pennsylvania
Cruise Date Month: March
Cruise Date Year: 2011
March 30, 2011
Wonderful March 20-27, 2011 Cruise on NCL Spirit
We thoroughly enjoyed our time on the NCL Spirit. The ship has a quiet elegance about it, and is both comfortable and welcoming. The staff is extremely proud of the ship, and it shows in all respects. What it lacks in water parks, climbing rocks, and bowling alleys, it makes up for in friendly and welcoming service. As guests in a suite, we had a terrific butler (Maurice), concierge (Belle), and cabin steward (Benjamin). All take extreme care to provide the highest level of service and attetiveness and make you feel so welcome and valued.
We only tried one specialty restaurant, Cagney's, which was wonderful and worth the upcharge. Dining in Windows and the Garden Room was lovely, food generally good (desserts are just so so), but wait staff should be encouraged to acknowledge a table promptly on arrival. While service was excellent once you were greeted, it frequently took 10 minutes to be acknowledged. Also dining room beverage service was both slow and infrequent in contrast to excellent bar service in Galaxy of the Stars (Ricardo, Richard, and Lisa) and Atrium (Agus).
Excursions (Belize Aerial Trek and Cozumel Bottom Fishing) were excellent and competively priced, and Belize and Roatan were favorite ports of call.
My teens loved the teen club, but my tweens did not care for the 10-12 club - it was glorified babysitting. My tweens played lots of basketball and shuffleboard and took advantage of the many games and challenges run by the cruise staff instead, and had a great time.
As for the spring breakers on board from the University of Maryland and Missou, they were drunk and obnoxious for 7 days straight with complete disregard for their fellow passengers. NCL needs to do a much better job of controlling this group or risk permanently losing other passengers.
With the exception of the spring breakers, we recommend both the cruise and NCL!
8 of 9 found this story helpful.
Story 83 for Norwegian Spirit
Written byToria
Location:Springfield
Cruise Date Month: March
Cruise Date Year: 2011
March 28, 2011
3-2011 Spirit
We had a group of 15 on the Spirit during March of 2011. It was a Family Reunion Vacation. The Ship is due for an dry dock remodel to bring it up to date. I hope the cabins get some touch-up. The T.V worked when it wanted to. The closest thing to a hair dryer in the cabin bathroom says its for shaving. The mirror was losing it's silver backing. instantly took care of that problem. My Cruise improved right then and That's an example of why I really like N.C.L
My favorite part of the ship was the Galaxy room. It's beautiful, The view is Fantastic. The room is tasteful and very classic. It holds an exllecent collection of antique ship items. They were a delight to see.I could look at those items forever thinking of the stories the antique ship items could tell. Their is a round staircase to decend, it tells the story of the Spirit and you can watch the bridge manuover the ship from the windows. Another huge "Plus" for the Spirit. To see the working bridge is endlessly interesting. The library should be given more attention. From past cruises, I know NCL has far better at sea libraries. The air conditioning in the computer room and library need attention.
We enjoyed the various resturants on board. I can't say anyone really stood out. They seem to be avarage-good. It's the Staff that make them very good. the service rates 5 stars in all of them. Raffles needs to be re-thought. Being a large group it was easier for us to gather most nights in Windows. The fish was always a very good choice. The beef was very forgettable/poor. Indian dishes were very good. the Appitizers/salads were tiny. Their was a general lack of fruit of any decent amount. The midnight buffet seems to be forgotten.
The shows were very entertaining. we enjoyed every single one that we chose to attend. The Russian couple were outstanding, a show not to be missed. Pablo the guatar player and the Singers in Champain Charlie's were outstanding. Second City was a let down. The funniest guy was from x-m radio. He told the funniest tales and his car routine was great! The staff put on very good shows. The entertainment was very enjoyable. really enjoyed the beaches at nearly every stop. Belize was the most beautiful out in the country going to see the Mayan ruins, we couldn't have had a better day.
I would do this cruise again, no doubt. The only thing I would change would be the time of year. We couldn't ever get to the pool because it was totally ove- run with drunken collage students out to celebrate Spring Break. We didn't know that Alcholic drinks would be unlimited on a "card" program. The Collage students took exteme advantage of NCL's new alcholic drink package. It was pitiful to see this age group sliding down the banisters, playing on the elevators and causing a general ruckus everywhere. I know dress codes are relaxed nowadays but we didn't apperciate the small two piece swim suits or other swim wear in public areas. The pool was a disaster. Few non-collage age people were able to use it. middle aged patrons were left to swim in the sun or shade. At least the Spirit has a very nice kiddie pool area. The smaller children who were also on spring break were generally well behaved.
Time and time again the Spirit staff proved to be outstanding. They are N.C.L's finest ambassadors.
NCL is our favorite, and we will bring the group back again.
7 of 13 found this story helpful.
Story 84 for Norwegian Spirit
Written byBlueDog
Location:St. Louis
Cruise Date Month: February
Cruise Date Year: 2011
March 20, 2011
Somewhat dissapointed...
I recently cruised on the Spirit out of New Orleans. This is my fifth cruise with NCL and I love the freestyle concept. First the positve.
The crew is wonderful! Our room steward Gede was the best. Everyone was helpful and cheerful. The ship was clean and you could see the staff really wanted to make you feel welcome.
I must say the rooms were a bit of a let down. Our balcony room was tiny. No refridgerator. Very little storage and ladies, be forewarned. You CANNOT use your hairdryer as the plugs do not accept them. I had to use a ridiculous dryer that was mounted on the wall in the bathroom that was not up to par.
My biggest dissapointment was the food. We ate in 5 specialty restaurants. The Osso Bucco in the Italian was the best meal on the ship. We also enjoyed the Taste of India. A 21 course meal. Yes...
21 courses and not to be missed. The Main dining room meals were mideocre at best. Overcooked steak and less than creative choices.
C,mon...beef stroganoff on a cruise menu?
The buffet was pretty bad. You cant even get eggs benedict. You had to go to the main dining room. They should offer more salad options and maybe gourmet sandwiches at lunch. I didnt come on a cruise to eat hot dogs and pizza. The buffet deserts were inedible.
I have in the past had no complaints about NCL food, so Im going to say its just limited to the Spirit.
Yes I will come back to NCL (Love the Pearl) but Im checking out Celebrity for my next cruise.
14 of 16 found this story helpful.
Story 85 for Norwegian Spirit
Written bySweetSally
Location:Virginia
Cruise Date Month: March
Cruise Date Year: 2011
March 13, 2011
Great Time But Excursion Problem
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zip line in Costa Maya
zip line in Costa Maya
My best friend and I had a great time on the Spirit. Loved the zip line in Costa Maya, hanging out at a private beach on Roatan, and swimming with the Dolphins in Cozumel. Roatan was our favorite place. Our excursion to Ambergris Caye in Belize was a disaster, but it was the tour owner's fault and we got a full refund, but wasted a day and missed the excursion that was part of my bucket list. Took a slower tender boat to barrier reef (was covered and could not see); boat was too big to get into the area; snorkel gear was not up to par; only had 30 minutes in the town of San Pedro...instead of 2 hours. Bummer, but the rest of the trip made up for that problem. Guess we'll have to take the cruise again to visit Ambergris Caye (and hope for a better tour company).
9 of 9 found this story helpful.
Story 86 for Norwegian Spirit
Written byjr8fan88
Location:Kansas
Cruise Date Month: February
Cruise Date Year: 2011
February 28, 2011
1st cruise
This was our first cruise. We choose this cruise because of the itinerary. I was afraid of being sea sick, but had no problems with help of medications. The staff was very friendly, weather warm once we left the states. Food was good, not sure it was outstanding. I feel that the desserts could use some help. Took the advise of other cruisers, took along 2 liter bottles of soda to have, no problems with taken this on the ship. Also brought a larger cup for the ice.
In Costa Maya, I would recommend taking the bus for $3 each to the "downtown" area. We went to the Tropicante, they are the best! I spent the day lounging on the beach. Jorge was there for my every need. My husband went on a snorkling trip from the beach there for $15.00. Can't beat that! The rest of the trip we did the excursions booked thru the cruise line. They all where great!
24 of 25 found this story helpful.
Story 87 for Norwegian Spirit
Written bySkip53
Location:Washington State
Cruise Date Month: February
Cruise Date Year: 2011
February 28, 2011
Another Great Trip on the Spirit
This was our 3rd trip with NCL and 2nd on the Spirit. Last time we went to Alaska on our 1st cruise. Everything I remembered about having such a great time was all brought back. Great ship, great staff and some of them were with us on that trip to Alaska. Same great restaurants from Raffles to the speciality restaurants, the Italian being our favorite. Best Tiramusa in the world, wish they had a giant take home box! Sorry the 20 somethings couldnt find a party, we did and had the bar bill to prove it and we our in our 50's. There is always something to do and we just have a great time. It was our friends 25th wedding anniversary and 1st cruise, they had a blast. See the ruins, Tulum is awesome and the tour guides are very good. Try to make sure you get one of the boats that are covered if you go down the Belize River to see Altun Ha. We were fortunate to have one but others did not and got quite sunburned. Not sure they might of been on a different ship since there was 2 other cruiselines in town. Would definately cruise again and would like to go on the Spirit again, such good times!
 
My Product Recommendations
River Adventure & Belize Zoo
 
 
 
 
 
 
9 of 11 found this story helpful.
Story 88 for Norwegian Spirit
Written byimamped
Location:New Orleans
Cruise Date Month: February
Cruise Date Year: 2011
February 28, 2011
Norweign Spirit!
We went on the norweign spirit last week. It was the most amazing time! It was my first time cruising and I am already looking for another cruise and I just got back today!
The spirit was such a good size, it was manageable and we just had so much fun.
The only thing that I would suggest is that norweign make some sort of alcohol package that we could buy instead of paying for every single drink.
I loved my cruise!!
8 of 8 found this story helpful.
Story 89 for Norwegian Spirit
Written byvlk12022
Location:Arizona
Cruise Date Month: January
Cruise Date Year: 2011
February 27, 2011
The friendliest crew
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This was my 8th cruise and the crew on this ship was by far the friendliest I have ever encountered.
The must do excursions on this cruise are snorkeling the barrier reef in Bellize and the dolphin encounter in Roatan if you are going on this cruise. The were amazing!!! After you are done snorkeling they take you to Bannister Island it is BEAUTIFUL. We saw a wild parrott in the trees and dolphins were swimming along our boat as we left the island.
12 of 12 found this story helpful.
Story 90 for Norwegian Spirit
Written byDrae
Location:New Orleans
Cruise Date Month: February
Cruise Date Year: 2011
February 22, 2011
My first exprience!!!
This was my husband and i first cruise the ship was nice and food was great but if your looking for a party up late nights this is not the one i would recommend. The casino workers and guys whom cleaned the room and sprayed your hands before going into the buffet were wonderful people. The gentlemen over the Windows restaurant was outstanding. I wanted to party late im from New Orleans and this was not the cruise for that lots of 60-70 year olds and retirees.
5 of 6 found this story helpful.
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